Job Description
Job Summary
Executes and improves networks management; pursues opportunities for automation, cost reduction and enhanced services. Networks Administrator open role.
Key Duties & Responsibilities
Infrastructure and Platform Management
- Implement and administer IT Networks: LAN, WAN, network segments and Internet
- Network connections are stable
- Network connections comply with InfoSec policies
- High availability
- Install and maintain both hardware and software
- Work through Country ITO (i.e. via SOPs) to manage upgrades and repairs; ensure proper CITO training
- Update documentation
- Identify and pursue opportunities for improvement through automation, cost reduction, or similar
Monitoring and Event Management
- Design and implement monitoring, alerting, and thresholds; detect potential service disruptions
- Manage network events and incidents
- Determine their significance
- Identify and execute the correct control action
- Mitigate network events and incidents
- Implement networking redundancies and backup
Service Networks Requests
- Resolve Tier 2 or 3 incidents within SLAs
Minimum Qualifications Required
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- Knowledge
- Basic understanding of industry standards for networks management, device lifecycle
- Basic Project management skills
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