Logistics Continuous Improvement Manager at DIAGEO
Job Description
Job Summary
The Logistics Continuous Improvement Manager is responsible for driving operational excellence across logistics operations and third-party partners within the supply chain network. The role ensures strong governance, performance management and continuous improvement across Inbound, warehousing and transport operations, delivering sustainable improvements in cost, service, safety and compliance.
The position plays a critical role in optimizing logistics performance, strengthening supplier accountability and leading productivity initiatives that support business growth, market competitiveness and supply chain resilience.
Key Duties & Responsibilities
Logistics Performance and Governance
- Lead the logistics performance management framework across 3PL partners, embedding structured supplier scorecards, governance routines and performance reviews.
- Ensure operational controls, compliance standards and SOP adherence are fully implemented across logistics operations.
- Drive accountability for service performance, operational efficiency and continuous improvement across logistics partners.
Cost and Productivity Delivery
- Lead the logistics productivity portfolio to deliver significant cost efficiencies across warehousing and transport operations.
- Identify and execute improvement opportunities that deliver logistics cost reductions while maintaining or improving service levels.
- Manage commercial optimization initiatives including warehouse rate card reviews, supplier productivity improvements and cost per case performance.
Operational Excellence
- Drive operational excellence initiatives including warehouse mechanization, transport network optimization and logistics capability development.
- Utilize data analytics and performance dashboards to monitor KPIs and identify improvement opportunities.
- Partner closely with procurement, planning and commercial teams to support logistics sourcing strategies and operational improvements.
Strategic Supply Chain Projects
- Lead major logistics transformation initiatives including warehouse expansions, logistics network redesign and operational capability upgrades.
- Ensure strong project governance, stakeholder alignment and successful delivery of cost, service and productivity improvements.
Excellence in Supply Chain:
- Deliver sustained logistics productivity improvements and multi-million annual cost savings across the supply chain network.
- Optimize logistics cost per case while improving customer service performance and fulfillment reliability.
- Improve logistics partner performance through structured governance and continuous improvement programs.
- Embed strong operational controls and compliance frameworks across logistics operations.
- Deliver large-scale logistics transformation initiatives including 3PL contractual transformations, infrastructure expansion, network redesign and operations optimization.
Educational Qualifications, Experience, & Skills Required
- Bachelor’s degree in Supply Chain & Procurement / Commerce / Planning / Economics or similar field.
- APICS and any other Logistics professional qualifications
- 7 – 10 years Supply Chain/Logistics experience at Senior Management level, preferably in an FMCG environment.
- Extensive exposure to cross-functional coordination/ planning & customer service necessary.
- Significant experience in logistics, supply chain operations or supplier performance management within an FMCG or fast-paced operational environment.
- Proven track record of delivering cost savings, operational improvements and productivity initiatives across warehousing and transport operations.
- Experience managing third-party logistics providers (3PLs) and supplier performance governance frameworks.
- Demonstrated experience leading cross-functional improvement projects and supply chain transformation initiatives.
- Strong analytical and problem-solving capability with experience using data to drive performance improvements.
- Strong stakeholder management and influencing skills with the ability to work effectively across internal teams and external partners.
- Commercial awareness with experience managing productivity targets, logistics cost performance and supplier contracts.
- Excellent communication and presentation skills with the ability to translate data insights into actionable improvement plans.
