Unit Manager at Madison Group
Job Description
Job Summary
The Unit Manager will oversee the operations, performance, and staff within a specific business unit to ensure efficiency, productivity, and achievement of organizational objectives. The role focuses on team leadership, operational management, performance monitoring, and implementation of strategic initiatives. This position is ideal for a results-driven professional with strong leadership and operational management experience.
Key Duties & Responsibilities
- To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
- To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
- Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
- To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
- To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
- To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
- To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
- To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
- To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
- To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
- To perform any other ad hoc duties and added on tasks as directed by the Company.
Educational Qualifications, Experience, & Skills Required
- Bachelor’s Degree in a business-related field
- Progress in Diploma in Insurance/CIM
- Minimum 2 years’ work experience in Business Development in General Insurance.
- Customer focus
- Ownership & Commitment
- Team Spirit
- Excellent communication and presentation skills
- Market Awareness
Application Procedure
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: [email protected] , so as to be received by Wednesday 18th February, 2026.
Your privacy matters to us at Madison Group Limited, as part of our hiring process your personal data will be processed in line with our Recruitment Privacy Notice, which is available at https://www.madison.co.ke/careers/.
