SACCO Administrative Assistant

Job Description

Job Summary

Our client, a Non-Deposit Taking SACCO regulated by the Sacco Societies Regulatory Authority (SASRA) and based in Nairobi is seeking to recruit a qualified and highly motivated individual to fill the position of an Administrative Assistant. The Administrative Assistant will be responsible organizing and coordinating general administrative issues as per the SACCO policies.

Key Duties & Responsibilities

• Scheduling and calendar management – coordinating meetings and events, and organizing travel and training schedules.
• Communication management – handling phone calls, emails, and other correspondence; acting as a liaison between staff and clients.
• Document management – drafting letters, reports, presentations, and other business documents.
• Filing and data entry – maintaining organized physical and electronic filing systems.
• Office operations – ordering stationery, water, other refreshments for staff and visitors, and other office supplies; managing inventory.
• Reception duties – receiving visitors, directing them appropriately, and responding to inquiries.
• Guide and supervise outsourced support staff.
• Manage cleanliness of the offices.
• Any other lawful duties that may be assigned from time to time.

Educational Qualifications, Skills, & Experiences Required

• Diploma in Cooperative Management, Business or Banking, Office Administration, or related fields.
• A minimum of a C+ grade in the Kenya Certificate of Secondary Education (KCSE).
• A minimum of three (3) years of experience, preferably in a financial institution, banking, or SACCO sector.
• Proficiency in computer applications such as MS Office applications, Google Workspace, and familiarity with information technology and digital tools.
• Strong communication and customer service skills.
• Ability to handle confidential information with keen attention to detail.
• A fast learner with the ability to multitask effectively.
• Familiarity with regulatory requirements relevant to the SACCO sector will be an added advantage.
• Other Competencies
  • Strong organizational skills.
  • Good time management skills.
  • Ability to work with minimal supervision.
  • Incident and problem management.