Network Administrator at Amref Health Africa
Job Description
Job Summary
The Network Administrator is responsible for designing, implementing, maintaining, and supporting the university’s network infrastructure to ensure reliable and secure connectivity across all campus locations.
Key Duties & Responsibilities
1. Network Infrastructure Management
- Design, configure, and maintain the university’s LAN, WAN, and wireless networks.
- Manage and optimize Cisco Meraki network equipment including switches, access points, and security appliances.
- Monitor network performance and implement upgrades and expansions as needed.
2. Network Security and Compliance
- Implement and maintain network security measures including firewalls, VLANs, and access controls.
- Monitor network traffic for security threats and unauthorized access.
- Collaborate with the cybersecurity team to ensure compliance with security policies.
3. Technical Support and Troubleshooting
- Provide technical support for network-related issues to staff and students.
- Diagnose and resolve network problems promptly to minimize downtime.
- Coordinate with vendors and service providers for network services and support.
4. Documentation and Reporting
- Maintain accurate network documentation including diagrams, configurations, and procedures.
- Generate regular reports on network performance, capacity, and incidents.
- Document all network changes and maintain change management records.
5. Team Leadership and Strategic Planning
- Supervise and mentor Network Support Specialists and related technical staff.
- Participate in ICT strategic planning and budgeting processes.
- Stay current with emerging networking technologies and recommend improvements.
Educational Qualifications, Experience, & Skills Required
- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field from a recognized institution.
- Cisco CCNA, Meraki Certification (CMNA or CMNO) – MANDATORY
- Additional certifications such as CCNP, or CompTIA Network+ are an advantage.
- Minimum 3-5 years of experience in network administration.
- Proven experience with Cisco Meraki cloud-managed networking solutions.
- Experience managing large-scale enterprise networks.
- Hands-on experience with network monitoring and troubleshooting tools.
- Expert knowledge of Cisco Meraki dashboard and cloud-managed networking.
- Strong understanding of TCP/IP, routing protocols, switching, and VLANs.
- Proficiency in network security principles and implementation.
- Experience with wireless network design and deployment.
- Knowledge of network monitoring tools and network management systems.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively.
- Leadership and team management abilities.
- Self-motivated with strong organizational skills.
