Credit Officer

Job Description

About Avenue Healthcare

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 16 medical centres across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.

Job Summary

Timely submission of invoices to payors.

Key Duties & Responsibilities

  • Collecting, receiving invoices, claim forms and or any other documentation for effective dispatch to payors from the respective branches and hospitals
  • Reconciliation of invoices received against the billings in the hospital information system and reporting any variances and follow-up with the relevant facilities for submission of missing documents.
  • Verify accuracy of invoice data, ensuring compliance with company policies and client agreements through vetting process. (Vetting of invoices, claim forms and or any documentation received/collected to ensure that they are duly filled and are of quality for dispatch.)
  • Invoice Banking; Batching of vetted invoices in the system.
  • Delivering the Batched invoices, claim documents and Delivery Notes to the Payors.
  • Maintain an accurate record and archive the acknowledged delivery notes
  • Retrieving the acknowledged delivery notes upon request
  • Collaborate with other departments to resolve discrepancies and assist in audits
  • Support the team in month-end closing processes and reporting
  • Respond to inquiries from clients regarding invoice status and payments

Minimum Qualifications Required

  • Diploma/Degree in a Business-related field
  • CPA 1
  • Minimum 1 year experience
  • Attention to detail.
  • Excellent interpersonal skills and a team player

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