Automation Engineer (Intelligent Automation)

Job Description

Job Summary

The Automation Engineer will design, develop, deploy, and support intelligent automation solutions across the Bank to drive operational efficiency, reduce risk, and enhance customer experience. The role will work closely with the reengineering team, business units, IT, risk, and operations to translate prioritized processes into secure, scalable, and compliant automation solutions. This position is suited to an experienced automation professional with strong hands-on RPA development capability, a code-first mindset, and prior exposure to regulated environments such as banking, financial services, telecommunications, or insurance.

Key Duties & Responsibilities

Automation delivery and technical execution:

• Design, develop, test, deploy, and maintain end-to-end automation solutions using UiPath, Microsoft Power Automate, and Python.
• Build scalable, reusable, and maintainable automation components and frameworks.
  Integrate automation solutions with core banking and enterprise systems, APIs, databases, and third-party services.
• Support automation deployments across development, test, UAT, and production environments using appropriate release and change controls.

Process discovery and value realization:

• Collaborate with process reengineering and business teams to identify, assess, and prioritize automation opportunities.
• Conduct feasibility assessments and contribute to automation sizing and ROI estimation.
• Define automation success metrics and monitor post-implementation performance and benefits realization.

Governance, risk and compliance:

• Design automations with strong auditability, logging, exception handling, and traceability in line with banking and regulatory requirements.
• Ensure adherence to automation standards, security policies, access controls, and segregation of duties.
• Support internal and external audits related to automated processes and systems.

Intelligent automation and innovation:

• Integrate RPA solutions with workflow and orchestration platforms (e.g., Power Automate, n8n) where applicable.
• Explore and pilot intelligent automation and AI-assisted use cases (e.g., decision support, document processing) under controlled and governed environments.
• Stay current with emerging automation and AI technologies and recommend practical innovations aligned to bank strategy.

Capability building and collaboration:

• Contribute to the development of automation standards, documentation, and best practices.
• Mentor junior automation engineers and support the growth of internal automation capability.
• Work closely with IT, Architecture, Information Security, Risk, and Operations teams to ensure solution alignment and stability.

Educational Qualifications, Experience, & Skills Required

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
• Proven hands-on experience delivering production-grade automation solutions using UiPath and/or Microsoft Power Automate.
• 3–6 years’ hands-on experience in RPA and workflow automation development.
• Strong experience with UiPath Studio/Orchestrator and/or Microsoft Power Automate.
• Proficiency in Python scripting for automation logic, integrations, and utilities.
• Experience working in banking or other regulated environments (financial services, fintech, telecoms, insurance).
• Experience integrating automations using REST APIs, JSON, XML, databases, and file systems.
• Exposure to core banking or payments platforms (e.g., Infosys Finacle, OpenWay Way4) is an advantage.
• Familiarity with cloud and hybrid environments (e.g., Azure, AWS).
• Experience working in Agile delivery environments and with DevOps or CI/CD concepts is desirable.
• UiPath Certified RPA Developer (Associate or Advanced).
• Microsoft Power Automate RPA Developer Associate (PL-500).
• Python certification or equivalent demonstrated experience.
• Exposure to workflow tools such as n8n.
• Exposure to AI or intelligent automation frameworks (e.g., LangChain).

Core Competencies

• Strong understanding of RPA governance, security, exception handling, and performance optimization.
• Solid grasp of operational risk, compliance, and control considerations in automation.
• Strong analytical and problem-solving skills.
• Excellent stakeholder engagement and communication skills.
• Ability to translate business requirements into robust technical solutions.
• High attention to detail and commitment to quality and stability.